Operational Excellence Archives

Longevity, not exclusivity, is the cornerstone of luxury. The strongest luxury brands are those that endure, and that staying power comes with a well-defined sense of direction. Hermès continues to…

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Strategy

John Thievon: How to Reset Organizational DNA for Growth and Resilience

October 22, 2025
Glenrowe Editorial

Organizational failure may result from substandard products or abrupt market shifts; however, internal challenges are equally prevalent. Issues such as ineffective leadership, poor communication, flawed decision-making, insufficient accountability, and employee…

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Leadership

Gianluca Sardo: How to Lead Operations in NYC’s Most Prestigious Venues

August 5, 2025
Glenrowe Editorial

Managing operations at New York’s most prestigious venues requires more than just logistics and coordination. It demands a deep understanding of team dynamics, client expectations, and the ability to maintain…

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